Franchise Business Review Recognizes 2020 Franchise Rock Stars

first light
Franchise Business Review Recognizes 2020 Franchise Rock Stars 2

Shadow and Rebekah Skaggs, FirstLight Home Care of The Foothills,

honored for franchise and community leadership by independent research firm

CINCINNATI, OHIO – AUGUST XX, 2020 Franchise Business Review, an independent market research firm that benchmarks franchisee satisfaction, has announced the annual list of 2020 Franchise Rock Stars.  

FirstLight Home Care is thrilled to share that Shadow and Rebekah Skaggs, franchise owners in Grayson, Kentucky, were named a Franchisee Rock Star. FirstLight Home Care of The Foothills has been serving seniors and other adults in need of home care services in Eastern Kentucky since 2017.

Each year, Franchise Business Review honors franchise owners who set exceptional examples of achieving success within the franchise model. This year’s Franchise Rock Stars were selected from over 28,000 franchisees, representing more than 300 brands that participated in Franchise Business Review’s research in the past 18 months.

The Franchise Rock Stars recognized were nominated by their franchise brand leadership in one of eight categories as franchisees who set admirable examples when it comes to leadership, business acumen, financial and professional success, and contributing to their community. Categories included: Giving Back, Women, Millennials, Veterans, Family-Owned, “Freshmen”, Top-Performers, and Multi-Unit Owners.

Shadow and Rebekah stated that they are “most proud of the opportunities we have been given to help our community. We have been able to help those within our community by providing jobs, as well as those who we have been blessed to have as clients.”

They also understand the importance of giving back, saying, “Giving back to our community has been a priority. We want to see our community grow and prosper, helping future generations to become successful adults, as well as the elderly in our community who have helped shape our town.”

“There are so many success stories out there and thousands of inspiring franchise owners who are living their dreams of business ownership that it was incredibly difficult to narrow down the list,” said Eric Stites, CEO of Franchise Business Review. “In the end, we chose individuals who are exceptional examples of achieving success through the franchise model and exemplify a strong work ethic and a real commitment to their business and community. We are thrilled to recognize these individuals as Franchise Rock Stars.” 

Visit to see the full list of 2020 Rock Star Franchise Owners.


About FirstLight Home Care

FirstLight Home Care is a leading provider of non-medical home care, helping individuals in more than 30 states achieve the quality of life they deserve. The company has set a new standard in home care by creating an unmatched Culture of Care that drives industry-leading client and employee satisfaction. FirstLight is a lifeline not only for seniors, but for people recovering from illness, injury or surgery, adults with disabilities, veterans, busy families, and anyone 18 and older who needs personal or companion care services. FirstLight Home Care’s mission is to deliver exceptional, compassionate care provided by extraordinary people so that all those who are served may age with comfort, dignity and independence in the place they call home. FirstLight is also proud to champion the family caregivers who give countless hours of care to their loved ones every day by providing the resources and support needed to help them maintain balance in their own lives. Visit Connect with FirstLight on Facebook, Instagram, LinkedIn, Twitter.

About Franchise Business Review

Franchise Business Review (FBR) is a leading market research firm serving the franchise sector. FBR measures satisfaction and engagement of franchisees and publishes various guides and reports for entrepreneurs considering an investment in a franchise business. Since 2005, FBR has surveyed hundreds of thousands of franchise owners and over 1,100 leading franchise companies. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at To read our publications, visit


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