The president and CEO of Commercial Bank of Grayson and Olive Hill has announced changes for in-office business at local branches:
To our customers,
We have one simple objective that guides us: keeping you and our employees safe. Like so many of you, our lives continue be impacted by the coronavirus (COVID-19). We closely monitor regulatory guidelines and recommendations on the steps we can take to help prevent the spread of the virus. Our actions this year have been focused on making necessary adjustments to ensure the safe reliable operation of our locations.
Our goal is to continue to serve the needs of our customers and community throughout this Pandemic. The increased infection rates in our region require us to take additional measures until further notice:
- Effective Saturday, November 21 our Olive Hill Office will be by appointment only.
- Main Office access by appointment will go into effect Monday, November 23.
- Interchange Branch lobby will remain open by appointment only as well.
We encourage use of our drive thru facilities when it is a reasonable option for your needs.
Please note available 24/7 is the bank’s safe, secure, easy-to-use E-Banking services, including: Internet Banking, Bill Pay, Mobile Banking App, and Mobile Deposit Capture. Information remains available as well through the Tele-Banker at 1 (800) 598-4524. We will be glad to assist in setting up these services, contact our customer service personnel at 1 (800) 467-1179 or 1 (606) 474-7811.
We are thankful for the strong relationships we have in our communities. We will continue to monitor this on-going impact, keeping channels of communication open.
Mark D. Strother, President/CEO